VMware vSphere: Troubleshooting Workshop [V6.0] - RIGA

NB! Koolitus on inglise keeles!

System administrators and System integrators

1. Course Introduction

• Understand the course objectives
• Understand the scope and topics covered by the course
• Become familiar with online technical resources
• Become familiar with the VMware education system and certification tracks

2. Introduction to Troubleshooting

• Identify the effects of a system problem
• Define the troubleshooting scope
• Use a structured approach
• Understand the troubleshooting principles
• Follow a logical troubleshooting procedure
• Troubleshooting examples

3. Troubleshooting Tools

• Use command-line tools to identify and troubleshoot problems
• Use VMware vSphere® Management Assistant
• Find and interpret important log files
• Export relevant log files for technical support
• Use vRealize Log Insight for log aggregation and problem analysis
• Use vRealize Log Insight for efficient log search

4. Networking

• Identify the symptoms of network-related problems
• Analyze and resolve standard and distributed switch issues
• Analyze virtual machine connectivity issues and restore them
• Examine common management network connectivity issues and restore configurations
• Identify and prevent potential problems

5. Storage

• Troubleshoot storage (iSCSI, NFS, VMware vSphere® VMFS, and VMware Virtual SAN™) connectivity problems
• Analyze hardware malfunction and software misconfiguration scenarios
• Identify multipathing-related issues, including PDL and APD
• Analyze possible causes, recover from the faulty conditions, and restore storage visibility

6. vSphere Clusters

• Identify and recover from issues related to vSphere HA
• Analyze and troubleshoot various types of vSphere vMotion issues related to virtual machine migrations
• Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use
• Examine vSphere cluster failure scenarios and possible solutions

7. vCenter Server and ESXi

• Understand the vCenter Server and VMware Platform Services Controller™ architecture in vSphere 6
• Identify and resolve authentication issues
• Troubleshoot VMware Certificate Authority and certificate store issues
• Analyze and fix vCenter Server services issues
• Examine ESXi host and vCenter Server failure scenarios and resolve the issues

8.Virtual Machines

• Analyze and resolve common virtual machine snapshot issues
• Identify possible causes and resolve virtual machine power-on issues
• Troubleshoot virtual machine connection state issues
• Resolve problems seen during VMware Tools™ installations
• Examine failure scenarios and provide solutions

By the end of the course, you should be able to meet the following objectives: •  Use vSphere Web Client, the command-line interface, and logs to diagnose and resolve problems in the vSphere environment •  Introduce troubleshooting principles and procedures •  Troubleshoot networking issues and recover from these issues •  Analyze storage failure scenarios and resolve the issues •  Troubleshoot vSphere cluster failure scenarios and analyze possible causes •  Diagnose common VMware vSphere® High Availability issues and provide solutions •  Troubleshoot problems related to virtual machine migration (VMware vSphere® vMotion®) and improve resource use (VMware vSphere® Distributed Resource Scheduler™) •  Troubleshoot vCenter Server issues •  Identify ESXi host issues, analyze failure scenarios, and correct them •  Troubleshoot faulty virtual machines, including installation issues, snapshot issues, connection issues, and more