BlackBelt – Troubleshooting the Windows OS
The best way to become a great troubleshooter is to learn from the ground up. This course teaches you how the OS really works and how to troubleshoot it effectively.
Sami’s BlackBelt Troubleshooting session has been selected as the Best Session in TechEd North America 2014, TechEd Europe 2014 and TechEd Australia 2013 so you can be sure to learn a lot in the most entertaining and effective way!
Sihtgrupp
This training is meant for all administrators who want to deepen their knowledge and troubleshooting skills in Windows. It is also suitable for people who think they know everything about the Windows OS… It’s a deep dive course and surely in no way suitable for only the beginners but for seasoned administrators as well (I guarantee you won’t be disappointed!). If someone want’s to become a true BlackBelt troubleshooter you should first take this course which is more Tools-oriented and then continue to take the BlackBelt – Advanced Troubleshooting the Windows OS - course which is more Content-oriented.
Osalemise eeldused
- Basic experience with Windows Administration
- Basic understanding of Active Directory
- Basic understanding of networking infrastructure
Koolituse sisu
- Troubleshooting methodology
- What are we against?
- How to isolate the error
- How to document the error
- Tools and procedures for troubleshooting Windows
- Most important tools for troubleshooting
- Appropriate permissions
- OS Internals
- Windows modes
- Processes and threads
- Services and programs
- Registry Internals
- Registry structure
- How to manage the registry
- Troubleshooting of the SLOW
- Slow startup/logon
- Slow operations
- Memory/Disk/CPU bottlenecks
- Troubleshooting security related issues
- Security internals of Windows
- How to troubleshoot issues related to permissions
- How to troubleshoot issues related to domains
- Troubleshooting network issues
- Best practises to troubleshooting network issues
- Monitoring network activity
- Troubleshooting device drivers
- How Windows uses its Driver Store
- How to troubleshoot device drivers
- Unbootable machine troubleshooting
- Safe modes and other advanced startup modes
- Windows PE/RE internals
- Tools for fixing an unbootable OS
- Basics of debugging and debuggers
- How to debug a machine
- When to debug a machine with an actual debugger
- BSOD internals
- How BSOD works and how to make one
- How to analyze memory dumps
Õpiväljundid
- Understands the troubleshooting methodology
- Understands the tools and procedures for troubleshooting Windows
- Understands the internal processes of the OS and how to troubleshoot them
- Understands how to troubleshoot security and network related issues
- Understands the basics of debugging and debuggers
- Basic experience with Windows Administration
- Basic understanding of Active Directory
- Basic understanding of networking infrastructure
Lisainfo
- teaching materials;
- a trainer's consultation on the topics learned by e-mail after the training;
- certificate.